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Housing Counselor

Lawrence, MA, USA

Full Time Available | $39k to $45k + Benefits

Job Type

Our client is looking for a Housing counselor that can make a difference in the lives of community members by empowering financial readiness for each stage of consumer finance. The counselor should engage clients in activities across a wide spectrum including building credit, savings, debt reduction, first-time home ownership, mortgage default and delinquency, and home equity. The counselor will document and deliver a realistic action plan for clients to achieve their goals with the continued support of their changing financial circumstances and goals.



  • Housing Counselor Certified or must be able to obtain HUD Housing Counselor Certification within 60 days of hire

  • Excellent customer service and basic math skills.

  • This role requires an individual with a passion for and commitment to social service, especially to low income and financially distressed individuals

  • Must be bilingual in Spanish & English (write, speak and present in public in both languages)

  • Ability to recruit new clients to agency for services

  • Confident with public speaking, with writing and presentation skills in both English and Spanish

  • Coordinate and deliver group education sessions in financial literacy topics

  • Candidates must have a passion to serve community

  • 1 year case management experience and high school diploma

  • Candidates with interest or passion to serve the community and work in nonprofit

  • Outstanding Customer Service Skills; Professional Demeanor

  • Attend outreach events to promote financial stability and communicate the benefit of various organization programs to potential clients

  • Ability to connect effectively with variety of stakeholders to build relationships with partners

  • Ability to secure clients for counseling services

  • Comfortable using online platforms such as Zoom

  • Proficiency with Microsoft office, Google Suite (Excel, Word and PowerPoint)

  • Highly organized and detail-oriented, with strong documentation and communication skills

  • High level of interpersonal skills to handle sensitive and confidential information using organizational security protocols around every aspect of client data

  • Ability to work independently and with a team

  • Car and valid driver’s license

  • Support staff in project-based work including fundraising, membership activities and events

  • Entrepreneurial spirit a plus


This is for a full-time position to start immediately. Compensation will be commensurate with experience plus incentives. Our client offers good benefits which include Paid holidays, vacation and sick time. $1,000 bonus after passing HUD Housing Counselor certification. This is a grant funded position for a period of 12 months.

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