Our client is looking for a Housing counselor that can make a difference in the lives of community members by empowering financial readiness for each stage of consumer finance. The counselor should engage clients in activities across a wide spectrum including building credit, savings, debt reduction, first-time home ownership, mortgage default and delinquency, and home equity. The counselor will document and deliver a realistic action plan for clients to achieve their goals with the continued support of their changing financial circumstances and goals.
REQUIREMENTS:
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Housing Counselor Certified or must be able to obtain HUD Housing Counselor Certification within 60 days of hire
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Excellent customer service and basic math skills.
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This role requires an individual with a passion for and commitment to social service, especially to low income and financially distressed individuals
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Must be bilingual in Spanish & English (write, speak and present in public in both languages)
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Ability to recruit new clients to agency for services
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Confident with public speaking, with writing and presentation skills in both English and Spanish
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Coordinate and deliver group education sessions in financial literacy topics
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Candidates must have a passion to serve community
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1 year case management experience and high school diploma
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Candidates with interest or passion to serve the community and work in nonprofit
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Outstanding Customer Service Skills; Professional Demeanor
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Attend outreach events to promote financial stability and communicate the benefit of various organization programs to potential clients
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Ability to connect effectively with variety of stakeholders to build relationships with partners
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Ability to secure clients for counseling services
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Comfortable using online platforms such as Zoom
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Proficiency with Microsoft office, Google Suite (Excel, Word and PowerPoint)
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Highly organized and detail-oriented, with strong documentation and communication skills
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High level of interpersonal skills to handle sensitive and confidential information using organizational security protocols around every aspect of client data
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Ability to work independently and with a team
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Car and valid driver’s license
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Support staff in project-based work including fundraising, membership activities and events
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Entrepreneurial spirit a plus
This is for a full-time position to start immediately. Compensation will be commensurate with experience plus incentives. Our client offers good benefits which include Paid holidays, vacation and sick time. $1,000 bonus after passing HUD Housing Counselor certification. This is a grant funded position for a period of 12 months.