Switchboard

Dorchester, MA, USA

Temporary Position Available | Great pay + Benefits

Job Type

Our client is seeking a mature, outgoing individual with good interpersonal and customer service skills to be a part of our busy, yet thriving multi-cultural environment. The switchboard operator will not only be responsible for greeting our patients and visitors but also be responsible for:

 

GENERAL DUTIES & RESPONSIBILITIES:

• Continual daily interaction with clinic patients, external customers, clinic attendees, and staff by demonstrating confidence, professionalism, responsiveness, and exceptional customer service skills.

• Accurately screen, identify and place incoming and outgoing calls.

• Utilize overhead paging system as needed.

• Adhere to privacy and confidential and proprietary company policies and procedures

• Complete additional responsibilities as assigned.

 

EDUCATION & QUALIFICATION:

• High School diploma or GED required.

• Switchboard experience preferred.

• Bilingual applicants are encouraged to apply.