Switchboard Operator

This is an outstanding opportunity for a Switchboard Operator to answer calls to the switchboard and route to the appropriate department. This is an onsite temp-to-hire role.

 

The candidates will be working Monday to Friday 8:30 AM to 5:00 PM

 

Roles & Responsibilities

• Answers all inbound and internal calls to the main switchboard and directs the call to the appropriate person or department.

• Greets employees and occasional visitors at the employee entrance.

• Researches names, departments, and extensions for proper call routing.

• Assists in department projects that can be performed without impacting call flow.

 

Minimum Qualifications

• Must have the ability to communicate effectively with all levels of management, staff, and customers.

• Must be customer service oriented

• Previous switchboard experience in a high-volume call center or customer service environment.

• Basic skills in Microsoft Office applications.

• Must be able to work with minimal supervision in a team setting.

 

Work Authorization

• Green Card

• US Citizen